Introduction

A Extensive Urgent Care is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal and health information when you visit our urgent care facility or use our services.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Protected Health Information

"Protected Health Information" (PHI) is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health or condition and related health care services.

A Extensive Urgent Care is required by law to maintain the privacy of your PHI and to provide you with this notice of our legal duties and privacy practices. We are required to abide by the terms of this notice currently in effect.

How We May Use and Disclose Your Protected Health Information

The following categories describe different ways that we may use and disclose your PHI:

1. For Treatment

We may use and disclose your PHI to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, we may disclose your PHI to other physicians who may be treating you or to a laboratory to order tests.

2. For Payment

We may use and disclose your PHI to obtain payment for services we provide to you. For example, we may need to give your health plan information about a service you received so your health plan will pay us or reimburse you for the service.

3. For Health Care Operations

We may use and disclose your PHI for health care operations, which include internal administration and planning and various activities that improve the quality and cost-effectiveness of the care that we deliver to you. For example, we may use PHI to evaluate the quality and competence of our physicians, nurses, and other health care workers.

4. Appointment Reminders

We may use and disclose PHI to contact you as a reminder that you have an appointment for treatment or medical care at A Extensive Urgent Care.

5. As Required By Law

We may use or disclose your PHI when required to do so by federal, state, or local law.

6. Public Health Activities

We may disclose your PHI for public health activities, such as disclosures to prevent or control disease, injury, or disability; report births and deaths; report child abuse or neglect; report reactions to medications or problems with products; notify people of recalls; and notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition.

Your Rights Regarding Your Protected Health Information

You have the following rights regarding your PHI:

• Right to Inspect and Copy: You have the right to inspect and copy your PHI that may be used to make decisions about your care.
• Right to Amend: If you feel that the PHI we have about you is incorrect or incomplete, you may ask us to amend the information.
• Right to an Accounting of Disclosures: You have the right to request an accounting of certain disclosures that we have made of your PHI.
• Right to Request Restrictions: You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or health care operations.
• Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.
• Right to a Paper Copy of This Notice: You have the right to a paper copy of this notice at any time.

Changes to This Notice

We reserve the right to change this notice and make the new notice provisions effective for all PHI that we maintain. We will post a copy of the current notice in our facility and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our facility or with the Secretary of the Department of Health and Human Services. To file a complaint with our facility, contact our Privacy Officer at (310) 910-0660. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

Website Privacy

Our website may use cookies and tracking technologies to enhance your user experience. We may collect non-personal information such as browser type, operating system, and pages visited to improve our website and services.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

A Extensive Urgent Care
4701 W. Imperial Highway
Inglewood, CA 90304
Phone: (310) 910-0660
Email: privacy@aextensiveurgentcare.com